Terms of Use

About Somii

Somii is a UK-based wellness brand offering food supplement products designed to support daily routines.

Legal entity: Somii Ltd

Registered company number: 16498605

VAT registration number: 516 5174 95

Registered address: Office 9341, 321-323 High Road, Chadwell Heath, Romford, RM6 6AX

Contact email: support@somiihealth.co.uk

Throughout these Terms:

• “We”, “us”, or “our” refers to Somii Ltd
• “You” refers to the user or customer accessing the website

Using our website

Acceptable Use

You agree to use the Somii website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

You must not:

• Attempt to interfere with the site's security or functionality
• Use the site to transmit harmful or malicious content
• Misuse or copy content for commercial purposes without permission

We may suspend or restrict access to the website if these terms are breached.

Website Availability

We do not guarantee that the website will be uninterrupted, error-free, or continuously available. We reserve the right to suspend, withdraw, or modify the website at any time without notice.

Age Restriction

You must be at least 18 years old to place an order on this website.

By placing an order, you confirm that you meet this age requirement.

Product information

We aim to ensure that all product descriptions, pricing, and availability information is accurate and up to date.

However:

• Product descriptions are provided for general information only
• They do not constitute medical advice
• Images and packaging may vary slightly from what is shown
• Somii products are food supplements, not medicines

Please note: Nothing on this website constitutes medical advice and should not be relied upon as such.

Health & wellness disclaimer

Somii products are intended to support general wellbeing. They are not intended to diagnose, treat, cure, or prevent any disease.

Results may vary between individuals.

If you are:

• Pregnant or breastfeeding
• Taking medication
• Managing a medical condition

Please consult a healthcare professional before using Somii products.

Product Use & Safety

Important safety information:

• Somii products must be used only as directed on the packaging
• You are responsible for reviewing ingredients and checking for allergies or sensitivities before use
• These products are food supplements and are not a substitute for a varied and balanced diet or medical treatment
• Do not exceed the stated dose

If you experience any adverse reaction:

• Discontinue use immediately
• Consult a healthcare professional
• Notify us at support@somiihealth.co.uk with your order number and batch details so we can investigate

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Defective products under the Consumer Protection Act 1987
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded or limited under UK law

Age confirmation: By placing an order, you confirm you are at least 18 years old.

Order Acceptance & Contract Formation

An order confirmation email does not constitute acceptance of your order.

A binding contract is formed only when we dispatch the products to you. You will receive a dispatch confirmation email when this occurs.

Seller's Right to Cancel Orders

We reserve the right to refuse or cancel an order at any time before dispatch if:

• Payment cannot be authorised
• There is a pricing or product error
• There is a stock or availability error
• There are compliance concerns
• Fraud or misuse is suspected

If an order is cancelled after payment has been taken, a full refund will be issued.

Payment Misuse & Chargeback Abuse

We reserve the right to refuse future orders or suspend accounts where:

• Payment disputes are raised without valid grounds
• Chargeback abuse is identified
• Fraudulent activity is suspected

If you have a genuine issue with your order, please contact support@somiihealth.co.uk before initiating a payment dispute.

Pricing & availability

• All prices are shown in GBP (£). All prices include VAT where applicable.
• Prices and availability may change at any time without notice, but this will not affect orders already placed and confirmed

Delivery & Risk Transfer

Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by:

• Postal or courier services
• Events outside our reasonable control

Full details can be found on our Shipping & Returns page.

Risk Transfer

Risk in the goods passes to you upon delivery. Once the products have been delivered to the address you provided, you are responsible for their safekeeping.

Returns, Refunds & Your Rights

Right to Cancel (Distance Selling)

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your order within 14 days of receiving the products, without giving a reason.

To exercise this right:

You must send us a clear statement of your decision to cancel within 14 days of receiving the goods.

You may do this by emailing support@somiihealth.co.uk and stating that you wish to cancel your order, including your order number. We will confirm the return address.

Return the products in their original, unopened condition.

Full details of the cancellation process are available on our Shipping & Returns page.

Returns & Refunds

Returns and refunds are handled in accordance with our Shipping & Returns policy. Please review that page for eligibility, timelines, and instructions.

Your Statutory Rights

This policy does not affect your statutory rights in relation to faulty or misdescribed goods.

Under the Consumer Rights Act 2015, you are entitled to a refund, repair, or replacement if products are:

• Not as described
• Faulty or defective
• Not of satisfactory quality

These statutory rights are in addition to your 14-day cancellation right.

Intellectual property

All content on the Somii website, including text, images, logos, and design, is owned by or licensed to Somii Ltd. You may not copy, reproduce, or distribute any content without our written permission.

Limitation of liability

To the fullest extent permitted by law:

• Somii will not be liable for indirect or consequential loss arising from your use of the website or products
• We do not guarantee uninterrupted or error-free website access

Nothing in these Terms limits our liability for:

• Death or personal injury caused by negligence
• Defective products under the Consumer Protection Act 1987
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded or limited under UK law

Third-party links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those sites.

Changes to these terms

We may update these Terms of Use from time to time. The latest version will always be available on our website.

Continued use of the site after changes are published means you accept the updated terms.

Governing law

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.